About Acclivis

Acclivis is the leading IT services provider in Asia Pacific offering a comprehensive suite of technology capabilities to drive growth and performance for both private and public organizations. Through its key service pillars around cloud, technology and managed services, we distinguish ourselves with a track record of over 500 projects under our portfolio.

Together with our valued ecosystem of partners across Asia Pacific, our proven technology and business expertise backed by delivery capabilities, and international-certified facilities help customers embark on their digital transformation.

We work with clients in almost every industry locally and regionally and this presents enormous business opportunities with exposure to some of the best-known brands in the world. Our Client Managers have the opportunity to work with some of the best in IT infrastructure services to drive tangible business outcomes while honing their skills in client servicing, process management and business development.

 

What the role involves

You will build deep and lasting relationships with clients, driving successful sales closures. You will be measured on delivering value to our clients and increasing revenue and profits progressively.

You will be involved in a range of sales opportunities with a broad customer set and offerings. You will work collaboratively with the extended pre-sales and solutions team to provide solutions that best meet our clients' needs and contribute to their marketplace success.

The successful candidate is client-focused, goal-driven and results-oriented. You will understand the client’s key business priorities and strategic imperatives, articulate how the Acclivis’ value position can support the client’s requirements and work backwards to ensure our solutions are delivered accordingly based on promises made.

Your input will be key at all stages of client engagement - from prospecting, account planning to solution design. As the client-facing representative of the company, you will be creating, maintaining and growing a strong and effective working relationship with the client.

 

Job Responsibilities

• Meet and exceed targets for revenue and profits attainment
• Develop and execute the sales strategy to achieve annual / quarterly / monthly revenue and profits targets
• Identify, validate, qualify and close new sales opportunities within existing installed base and new client (logo) acquisition
• Capable of building trust-based, value-added and enduring client relationships
• Compete and win against other competitive solutions in the market
• Create new customer reference and success stories
• Utilize sales enablement tools/marketing activities, solution selling techniques to effectively prospect, identify and close sales
• Consistently prospect new clients and opportunities and maintain a healthy pipeline in order to achieve/exceed revenue targets
• Build customer relationships with heads of Lines of Business, & IT Decision makers
• Maintain CRM hygiene on accounts, contacts, meeting information etc.

 

Skillset Required

• Highly self-motivated individual focused on overachieving business goals
• Possess a proven track record in IT sales to large enterprises
• Possess understanding of IT landscape and industry trends
• Proven track record of independently prospecting and qualifying sales leads, developing value propositions, positioning value and selling to the C level
• Ability to package solutions and deals, combined with presentation, writing, negotiating and closing skills
• Minimum 3 years relevant experience

The role would require the selected candidate to first start in the sales function where passion for the business combined with a hunger for learning would be necessary.

What the role involves:
Your role will focus on the commercial side of our business, primarily sales, where you will be measured on delivering value to our clients and increasing revenue.

This graduate role works on a rotational structure, so whilst on the scheme you will have the chance to impact different areas of the business and grow your skills in multiple areas.

Our proactive business professionals are involved in a range of projects with a broad customer set and offerings; working collaboratively to provide solutions that best meet our clients' needs and contribute to their marketplace success. Throughout these different projects your responsibilities could include Project Management, Commercial/Service Management, Business Development, Bid Management, Sales, Business Consultant and Operational Support. You will grow your career by developing indispensable skills which will be vital in organisational process, market evolution and client connections and at the same time you will be assigned a Mentor from the Senior Management of the Company.

It will be you that understands the key business priorities, process and organisational implications, ensuring our solutions are delivered to our clients satisfactorily helping them achieve their business growth.

Your input could be at any stage of customer engagement, from planning and design through to completion and on-going support. Every day you will be creating, maintaining and growing a strong, effective working relationship with our customer; making yourself essential in your role.

Requirements
•  Be looking to achieve (or already have) a 2:1 honours in any degree
•  Demonstrate an enthusiastic, 'can do' attitude
•  Be disciplined and organised with a strong focus on results
•  Be adaptable and able to handle and embrace change
•  Have a strong drive to succeed coupled with an ability to think creatively
•  Have excellent communication and teamwork skills

RESPONSIBILITIES

As a Business Development Executive, your role will focus on the commercial side of our business - delivering value to our clients and increasing revenue. This graduate role works on a rotational structure, so whilst on the scheme you will have the chance to impact different areas of the business and grow your skills in multiple areas.

Our proactive business professionals are involved in a range of projects with a broad customer set and offerings; working collaboratively to provide solutions that best meet our clients' needs and contribute to their marketplace success. Throughout these different projects your responsibilities could include Project Management, Commercial/Service Management, Business Development, Bid Management, Sales, Business Consultant and Operational Support.

You will grow your career by developing indispensable skills which will be vital in organisational process, market evolution and client connections and at the same time you will be assigned a Mentor from the Senior Management of the Company.

You’ll understand key business priorities, processes and their implications to organisations, ensuring our solutions are delivered to our clients satisfactorily – helping them achieve their business growth. Your input could be at any stage of customer engagement, from planning and design through to completion and on-going support. Every day you will be creating, maintaining and growing strong, effective working relationship with our customers.

REQUIRED QUALIFICATIONS, SKILLS AND ATTRIBUTES

•Be looking to achieve (or already have) a 2:1 honour – in any degree.
•Demonstrate an enthusiastic, ‘can do’ attitude.
•Be disciplined and organised with a strong focus on results.
•Be adaptable and able to handle and embrace change.
•Have a strong drive to succeed coupled with an ability to think creatively.
•Have excellent communication and teamwork skills.

RESPONSIBILITIES

•Provision of Pricing, Quotations as well as Solution Write-ups internally.
•Establish and maintain Channels relationship with OEM Vendors
•Hunting and closing of nett new opportunities with recurring revenues
•Provide technical support and selling of Cloud Services, infrastructure hosting services and connectivity.
•Provide technical support, focusing in areas of Unix/Wintel Systems, Storage, Network, WAN, Security.
•Design solution (including BOM and implementation/post sales services scope), provide solution write-up and conduct technical presentation.
•Engage vendors/distributors to obtain and optimise BOM.
•Engage internal delivery team to work on implementation/post sales services scope.
•Engage customer proactively on the technical aspects to advance an opportunity.

REQUIRED QUALIFICATIONS, SKILLS AND ATTRIBUTES

•Degree/Diploma in Computing Science/Engineering
•Networking Certification > minimally with CCNP
•IT Systems Integrator experience or equivalent
•Telco MPLS/SD-WAN experience will be a bonus.
•Familiarity with security solutions like NGFW, EDR, APT, PKI, KMS, HSM, Encryption, VAPT, SIEM will be a bonus.
•Familiarity with Unified Communications solutions will be a bonus.
•Familiarity with Managed Services will be a bonus.

PREFERRED

•Ability to provide technical strategize on an opportunity to win the deal.
•Resilient, Resourceful, Team Player.

RESPONSIBILITIES

• 5+ years implementation experience on the ServiceNow platform in an administrator and developer capacity in domain separated environment.
• Experience administering an enterprise-wide environment including maintenance, upgrades, modifications, workflows, business rules, email handling rules, UI configuration, catalog items, and reports.
• Proven proficiency with incident, problem, change, knowledge, event, and configuration Management.
• Experience integrating ServiceNow ITOM with other systems (e.g. Solarwinds, Qradar, Innovax call system)
• Worked on third party integration with Soap, Rest and MID Server.
• Hands on experience in implementation of CSM Module and Portal
• Hands on experience in implementation of Field Service Module
• Creation of Work Order (WO) from Case:

- Auto Assignment of WO based on nearest Field Service Engineer GPS location
- Auto updating of case logs based on Work order update by Field Engineer.
- Service Report Signature by Customer for closure of WO and Case
- Integration of Survey with WO
- Set up of Mobile app.
- Setup of Field Service Engineer Scheduler
- Suggest KB for the WO resolution
- Send Link to customer to suggest appointment time
- Automated Message to User when the Engineer is about to reach User location

• ServiceNow Systems Administrator Certification and / or ServiceNow Certified Implementation Specialist preferred.

REQUIRED QUALIFICATIONS, SKILLS AND ATTRIBUTES

• Bachelor's degree in IT or computing or equivalent in education or experience required.
• Excellent communication and interpersonal skills.
• Excellent analytical and problem-solving abilities